Customer Testimonials
Always a positive experience. Service people great to work with and worked finding all discounts.
Never a problem when service is needed for my vehicle. Mike and his staff are always prompt and courteous.
I was pleased with everything Jason was awesome and so accommodating to our needs would definately recommend Sawyer to others!
Everyone in the service department displays a genuine desire to help the customer and provide exceptional customer service. I am greatly satisfied with my experience there and have confidence in their service.
They made the experience actually enjoyable. Kevin was amazing and great with our kids too.
The best dealership in the capital region will definitely be purchasing another vehicle again from them
The service department expedited the repair on my vehicle. Mike and the crew at Sawyer chevrolet have always been professional and courteous when I need service performed. They are knowledgeable and keep me informed when there are service issues that need addressing. Thank you Dave, Mike and crew
I highly recommend Sawyer Chevrolet for sales and service. Fair prices and the nicest service department around!
Sawyer Chevy is reliable, efficient and friendly! We have purchased our last four vehicles at Sawyer - always great people to deal with!
Everyone was pleasant and informative. Took my car at exact time i was due there. Fast service and had me out in record time.
excellent service department -work was done quikly and properly. I will return for future service.
Very efficient staff. Ease of appointment and affordable compared to some dealer. Good service will continue to.service here
Wonderful service rep, Evan Gardner. He arranged a courtesy vehicle for me while my truck waited for parts for my air conditioning, thankfully under warranty.
Made an appointment for my first servicing. They were able to get it in sooner which was great. Communication was fantastic. Staff was super friendly.
First visit at this dealership for service. I'm pleasantly surprised about the attention to detail and the hospitality to the customer. My service rep., Michael was very helpful and showed me how to use GM points to pay for the service! Thank you.
As always the staff was super courteous, very helpful in explaining issues they found with my car. I would definitely do business with Sawyer Chevrolet again!
Best customer service ever.Everyone is awesome and the service department as taken great care of my car.
My husband and I was happy the why we was talking care of Mike was very nice
Took me right in for my tire . Didn’t have an appointment. Great service.Thank you again.
Bree was very helpful and courteous very courteous and kept me informed on the timeline. My car is running great.
Great service. Very friendly. Went in for a state inspection. Add an oil change without a problem.
Thanks Tim love the new truck. Awesome service and great buying experience. Appreciate your partnership.
good, courteous service. Always prompt and on time. All were professional an very helpful. Will have my future service done a Sawyer's also.
Excellent service people are very helpful and very nice. Car runs great after service. Thank you
This was my first service with Sawyer Chevrolet and I was very impressed with the service. It was easy to make the appointment. The service was completed quickly. Mike Capasse is very knowledgeable, super polite and answered any questions that I had. The Receptionist in the showroom also showed me where the waiting room was and help me with a beverage.
Service advisors and technicians were fantastic! Team work was great. Price was competitive. I’m very happy.
Once again everyone we dealt with at Sawyer Chevrolet were outstanding, professional and very helpful. That's why we keep going back.
Kevin was great. He responded even on his day off which was appreciated. Overall good experience.
Bri,Mike & Dave are the best in service. All the guys in sales are top notch. Extremely helpful without being pushy. They work with me on what ever my needs are every time!
Really nice staff. Always a pleasure to deal with. Always can count on them keeping their schedule.
Great follow up and communication, promt scheduling, quick turnaround at repair. Dependable and reliable, Thank You.
Sawyer Chevrolet has always been very accommodating in the care and service of my 2019 Equinox.
Always get the best service here and am informed about everything going on with our cars. The staff are friendly and courteous to us and make us feel like family.
The scheduling was easy, the wait time was acceptable, the quality of work was good, and the price was reasonable considering the work performed.
The dealership is clean, well organized and inviting in the way that a professional building can be categorized as inviting. There was no pushy salesmanship, they let the product speak for itself and Paul was courteous and knowledgeable. I could not rate Mark and John any higher than I did because our interactions were minimal.
We always get the best service here. I recommend this dealership and service department highly.
Michael was a great help communicating with me diagnosis and process and the team got the work done to fix my problem well. I would definitely come here again with major problems that I need to fix.
It’s my first time dealing with Sawyer and I have to say that I am pleased with the vehicle so far and the guys were great Kevin and Mark !
Excellent customer service and as always taking care of my Suburban as if it was theirs.
Service department is easy to deal with. Very courteous and helpful. Would definitely recommend to family and friends.
Sawyers service department is excellent. The staff is great and courteous. I was in and out in no time. Mike and Bre as always were great
Kevin's an excellent salesman good experience didn't take me long to know what I wanted he walked me through the whole process this is my second vehicle I got from sawyers thank you
Mike Capasse is the best in service he goes out of his way to help. I'm always in and out at the time he gives me
Easy to book appointment online and service was fast and friendly. Would definitely recommend whether purchased vehicle there or not.
Dealership was clean. Sales staff was extremely helpful and easy to work with. I have purchased several vehicles from this dealership and have always had excellent sales and service. I will continue to purchase vehicles from them.
Great staff, knowledgeable, professional, friendly. I’ve been a customer for years and never been disappointed.
Always an easy visit. Noah takes great care of our car. Service advisors are always pleasant.
Excellent and dependable sales and service! I have been a loyal customer for thirty years for these reasons!
Great I never have a problem there. Great people, very friendly. Bought few cars there
Helpful, experienced staff with professional knowledge explaining what was needed for this last service. Both front desk and behind the scenes.
The service department is great. My car was brought in on time and was out a half an hour later. All the employees are polite and very knowledgeable about my car.
Everyone there was a great help didnt push answered all my questions and helped through every step of the way would definitely recommend others to go there for great vehicle buying experience.
Great service and the wait is never too long - friendly and knowledgeable staff - always a great visit
It's a pleasure knowing that, when I drive out of Sawyer's lot, my car has been treated with kid gloves, and my safety is their concern. Can't remember how many cars I bought from Sawyer's in the past 25 years. I am very satisfied with sales and maintenance. Highly recommended.
Friendly rep, answered my questions, knew what my problem was and gave me the correct price. Very fast in finding the problem
Everyone at Sawyer is the best! Tim Day made buying a new car (alongside my twin sister) easy. He got both of us exactly the features we wanted in no time at all.
Everyone was very friendly and helpful. All my questions were answered and I love the Equinox I bought. Great company to deal with.
A well run facility, from appointment booking to pick up, this team works great together. The price and work quality was excellent.
Tim Day helped me out from beginning to end selecting and purchasing my 2026 Trax. My car arrived quickly after ordering. Tim even stayed late helping me set it up! Wonderful customer service.
Got stuck at the dealer and missed work the next day. Because of your equipment
Very pleased with the entire service department at Sawyer Chevrolet. They are very throuogh and professional to deal with.
Very friendly people Mark and Paul were very helpful and accommodating. Everything went very smooth. I live 3 hours away and most work was done by phone. When I got to dealership truck was ready a took less that an hour to test drive and do all paperwork. I would definitely buy from Sawyer again
Fantastic service, friendly and knowledgeable staff. Always a smooth process from check in to check out.
This dealership is felt like I actually mattered instead of these other dealerships. The manager came over to meet us and the environment was very welcoming. They gave me top dollar for my trade and I am highly satisfied. Kevin helped us find our new vehicle. He was very friendly!!! 10/10! Would recommend this dealership to everyone!
Great group of workers from management to your sales they helped me out from buying a truck to doing my services
I always get excellent service every time I go to the dealership. The personnel are professional and friendly.
Both Mike and David went above and beyond to get my truck up and running again. Would definitely recommend them and greatly appreciate their service and support.
The best I been using them for a few years now, both a couple vehicles. Never had issues
Evan Gardiner was very informative and professional I believe he is a credit for your dealership
Great service. Reliable, fast, dependable. Very short wait time. Greeted warmly by customer reps. Provide info in an easy to understand manner.
Tim Day is a very capable and friendly salesman. God bless you Tim and keep on helping people..
Very friendly made you feel welcome not pushy service was great salesman made us feel very welcome
I feel that this dealership is willing to Work with the people who bought cars from them.
Always a great experience at Sawyer service. Friendly, knowledgeable people. Work done in a timely manner.
Treated like real people not just a sales figure. Tim Day and Mark Brandow were both very helpful. Thank you for making the car buying trip enjoyable.
From sales to service, I dealt with helpful, kind and knowledgeable staff. I was very pleased.
Knowledgeable staff, I worked with Kevin, Jason, and Mark - no pressure - gave information and allowed me to make the decisions. If they did not know an answer they did not make one up, but rather looked for and obtained the answer.
Great experience with service! The service was fast, friendly and professional. It’s a pleasure to bring my vehicle there.
A good group to work with. Extended maintenance took less time than expected. Mike is always helpful.
ALL GREAT …. Many thanks to Tim Day and the Sawyers staff…many people … men… asking me abt the new car… an hour ago just walking thru Lowe’s and was asked…. I like the car…. Drives beautifully… great radio….
Took awhile but everything got done and had been working well so we are finally happy
Knowledgeable of options and trim packages. Easy to talk to. No pressure sale tactics. The truck should sell itself and the sales consultant should make the process of the sale as streamlined as possible and Tim does this with ease.
Turning in my old vehicle and buying my new one was incredibly easy. Kevin and the rest of the staff were very knowledgeable and fantastic to work with. I’m very happy with how seamless the process was!
Lack of communication. Did not fix or couldn’t find what was wrong with my truck. Did oil change, and did not change filter even though it needed to be changed. They never put the glove box door back on left it on the floor of my truck. Not as good as they used to be.
Very friendly dealership no pressure during the sale.Quality truck! Would reccomend the staff.l picked up my vehicle in the evening and was not pressured to finsh the sale being it was close to closing time!Great experience! Ty
Fast and easy. Thank you for getting my truck in and fixed.
Parts Department is, as always, very efficient. However, Sawyer has the saddest looking car/truck parking lot I’ve seen in a long time, amazingly the fastest and strongest factory built vehicle in the entire lot was my 2018 Supercharged Jeep Trackhawk!
Always a pleasure to work with! Thank you for the great service from start to finish!
What a great experience!!Everyone answered all my questions and completelyexplained the whole process and vehicle.
Sawyer has always been great, no matter what I go there for! Purchase of a vehicle, great, service, great!
They were so helpful and so kind about everything with my car. Also explained so well.
Excellent customer service. Tim Dabrowski - most excellent salesman in Catskill, New York. Very efficient team!
My sales rep was very helpful very fast and very organized.I was very happy
Once again, you burned us, with the purchase of our new vehicle, we received free oil change. After appointment you charged us. We had to go back home, half hour drive one way, and returned to prove, because your documents 8f your promises, just happen to go missing. Will pass all your earned disappointments to our ling l8st of friends. Than k you.
Mike got me in right away, and addressed my issues. I trust the whole service team, they are the best.
Fast, efficient. Great communication. Helped me over the phone for a couple days and then I came in and everything was ready.
Always Great ! Noah June was Outstanding along with Mike and Dave , that comes from Great Leadership from Larry and Stephanie , I drive 70 miles round trip to service my Silverado at Sawyer Chevrolet, Always a pleasure, Outstanding !
They are a very professional business in new and used car sales, service, "financing" and marketing with very friendly, courteous and qualified staff. I highly recommend their services.
very good dealership service is always excellent all the staff go above and beyond service technicians are very knowledgeable dave adsit and his team are excellent
Work was done quickly and properly and all of the staff was friendly and helpful.