Customer Testimonials
Brought my car in for a sensor issue. Mike kept me updated throughout the process and clearly explained what needed to be done. Great customer service!
We dropped our Suburban off on a Sunday night without an appointment. We used the key drop to explain starting issue. I called Monday morning. Sawyers diagnosed as needing a starter. It was installed and completed within 2 days and thank goodness as we needed it for a long trip in a week! So unbelievable grateful!!
The service was fast I got my truck back in less than an hour and they even topped off the washer fluid at no charge.
Had a great buying experience at Sawyer Chevrolet. Friendly and Knowledgeable Sales and Finance Departments.
Would not recommend having service performed here. Broke my 2 tire sensors that worked when I got there & attempted to upsell to replace them. All around weird experience.
Brianna was very helpful. She told me what to expect and everything came out as planned.
Mike in service is the best, he makes sure that the customer is happy with the service they receive
I'm very appreciative of their assistance with my husband’s car. I found a design oversight/flaw and they chimed in together to provide remedies.
Paul the salesman was awesome and the rest of the staff that day and on monday the day of pickup were excellent also mike the sales manager was awesome very informative and explained everything
Price reasonable but problem not solved. Service writer courteous and friendly. I don't blame Sawyer for Chevies decline in reliability. I've always owned Chevrolets but these newer vehicles are a big disappointment.
Customer service was Excellent, I will definetly be going back and will recommend them to others. Great Job! Happy Customer
Workers are nice and try to get car service done as quickly as they can. Service is good and helpful.
always excellent service and good rates work done in timely manner josh gross and chris woods excellent technicians ,noah as well
My recent repair required the sensors and wiring harness in the rear bumper to be replaced. This was a known issue and only covered by GM for a few years prior to my unit requiring replacement. Not inexpensive since it is no longer covered, but that is no fault of Sawyer, repair was properly done in a timely manner,
Mike Capasse is very organized. I've never had any problems when he is my contact and he is up to date on the status of my vechile.
Brianna, Dave, Mike, and MJ are always available for my needs. This time I had tire pressure gauges changed as needed. I was also able to get my new tires and my car inspection done. Happy Lady!
Made repairs as ordered in a timely way. Even was able to add on an oil change.
Exceptional service. I wasn't sure what tires to buy and the service man explained each tire and what would be best for me.
A wonderful experience from start to finish! My thanks to Tim D. for his help and efficiency.
Everyone at Sawyer is always friendly and honest. They never tell you that you need something you don't just to make a sale. They look out for the customer first.
The only place I trust to fix my car. It’s a long drive for me, but it’s worth it, just for the piece of mind.
This dealership is very clean. Very friendly. Very comfortable. Very good to deal with. Very close to home.
Mike C was the best advisor at Sawyer Chevy. Everything was fixed and is working 100%
Great dealership. Everything went well and all were easy to deal with. Highly recommend Sawyer!
Mike Capasse in service is the best he is always willing to go out of his way to help
Always pleased with the service. The employees are very friendly and helpful. Also the waiting room is very clean.
I have purchased other cars from them before and always been treated with respect. I believe that they are very fair and trustworthy to deal with
David Adsit has a great Service crew! Michael Jennings took good care of me and my Equinox this time. Thanks, Mike.
We went in with check engine light and found the problem right away let us know what the pricing was going to be before they did any diagnostics or repairs, let us know if there’s a warranty, and why wasn’t covered
jason was great to work with,he had all the paperwork ready when we arrived and explained everything in detail to us everyone was very professional .
My husband and I are very happy with service at Sawyer Chevy. The staff is helpful and knowledgeable. They were recommended to both of us by co-workers and friends. It has been 10 years since our first car purchase and we will continue to buy our vehicles there as well as recommend them to others.
I have been going to Sawyer Chevrolet for years ! We purchase and do our maintenance there . The staff is very nice and helpful. We look forward to many years of service there.
Quick and accurate service - all of the people in the service center were kind and professional
Knowledgeable and honest staff. Easy and straight forward deal. Great price for my trade and new truck.
Too much emphasis on up selling what you don't need. I just need my vehicle to work properly and be safe. Not sold service I don't really need; I believe firmly in needs based selling, not trying to make a quick buck from hardworking people. I'm considering changing service to elsewhere.
I came in for one thing and an inspection and of course they found something else wrong with car and denied my inspection uuughhh
I had the worst experience with this Dealership. I never reported an oil leak on my brand new car the Dealer did! I then was told I need to drive the car 500 miles and bring it back. Long story short there was an oil leak and they couldn’t find it and I reported the need to have a car! No working person can afford to not have a vehicle. I then went and took my car to the dealer I purchased the vehicle from and within an hour and a half my car was diagnosed with the issue. And ... Read More DealerRater - Sep 22, 2026
Very pleased with the service.Liked that the worker took video and sent me the problem with the flexpipe.
They make everything easy, very friendly and efficient, i would highly reccomend getting your vehicle serviced there.
Dealership employs excellent sales people and the service desk is very courteous. Plus the dealership is very convenient (only 5 miles from my home).
We are always very well taken care of here. The service advisors keep us informed about everything and are always friendly and courteous. There are never any surprises and we always leave knowing we got the best customer service. Thank You all.
Easy going and super friendly people who were always able to answer all our questions
Great service as always, never pushy on repairs just recommendations with a price list, service was quick and always love the video. Mike was great, polite and informative on my needs. Will be going back, recommend this dealership. Keith--
Been multiple times but, this time wasn’t great. One window was left completely untouched and another very smudgy. Will still come again just with a little more apprehension about final results
Attentive service department. Very focused on ensuring the customer has the info that they need. Feel like they are treating fairly in terms of service provide and price charged.
IV been a loyal customer for a long time, always great service, the last 2 visits has been beyond horrible, from no return calls and lies. It's really sad to see no professional ism from this dealership. I will be making a formal complaint to cooperate office. The service manager Dave really should take more schooling on his position.
We always get the best service here. The staff are extremely knowledgeable and courteous. We are kept apprised as to what is going on and no filler stuff given to us. Looking forward to our continued partnership and quality of service.
Great people!! great service!! all done in perfect way🙏 great communication. thank you 🙏 really recommend that place 🙏
The service department was great. Briana “B2” is amazing, positive and professional. I’m looking forward for my next visit. Highly recommend
Great.Very friendly and knowledgeable staff. Fair prices. Will be using again if and when needed.
They were very professional and kept great communication. Would recommend them for your service and like the video inspection
Great service. I was on and out quickly. Love that they send a video of the car inspection.
GREAT SERVICE, THE BEST, YES WOULD USE THEM AGAIN. RECCOMMED SAWYERS TO EVERYONE, IN AND QUICKLY .
Excellent service on all aspects .Mike Capassi was excellant . I have bought and had many vehicles and was always happy with every thing Kevin
Bought a truck received with a noise in the turbo and they won’t change or even diagnose ot unless the engine light is on they tell me it’s covered under warranty but fails to call me about the issue never should of sold it with a noise in turbo
Very helpful and polite and on tıme and a pleasure to deal wıth thank you
I enjoyed working with each one of them. My day was made when I was able to drive out of there with a new car.
This is the best service center with very friendly customer service personnel. We know in going here we are getting the best service. I recommend them highly. Mike, Rebecca and MJ are the best and know there stuff. You couldn't ask for any better. We look forward to seeing them and working with them.
Service department is top rate. Extremely friendly and knowledgeable. Special shout out to Mike Capasse who I deal with most of the time. He's efficient and explains everything in layman terms so anyone can understand. Very satisfied with the dealership in general. Thanks,Tom Ott
Was in and out in no time. The problem wasn't what I thought it was. Friendly and very professional.
Went in for my first oil and filter change (free) and the service was done in less than an hour from the time I arrived. Great job
Friendly and professional staff. Gives detailed description of service need or suggested on your vehicle
Mr. Remus was very helpful and friendly and I want to buy a car from him again in the future!
I was greeted promptly and Mike Capasse went over what would be done and the charges. As promised my Equinox was ready within 2 hour window.
The service at sawyer chevy is always great. They are thorough, honest, and fair. I've always been pleased with their service and communication.
Awesome people, very helpful. They stay in touch with customers and show that they care.
Kevin is very easy to work with. Felt like he presented us with the best possible deal and explained the deal in a professioal way
Always a positive experience. Service people great to work with and worked finding all discounts.
Never a problem when service is needed for my vehicle. Mike and his staff are always prompt and courteous.
I was pleased with everything Jason was awesome and so accommodating to our needs would definately recommend Sawyer to others!
Everyone in the service department displays a genuine desire to help the customer and provide exceptional customer service. I am greatly satisfied with my experience there and have confidence in their service.
They made the experience actually enjoyable. Kevin was amazing and great with our kids too.
The best dealership in the capital region will definitely be purchasing another vehicle again from them
The service department expedited the repair on my vehicle. Mike and the crew at Sawyer chevrolet have always been professional and courteous when I need service performed. They are knowledgeable and keep me informed when there are service issues that need addressing. Thank you Dave, Mike and crew
I highly recommend Sawyer Chevrolet for sales and service. Fair prices and the nicest service department around!
Sawyer Chevy is reliable, efficient and friendly! We have purchased our last four vehicles at Sawyer - always great people to deal with!
Everyone was pleasant and informative. Took my car at exact time i was due there. Fast service and had me out in record time.
excellent service department -work was done quikly and properly. I will return for future service.
Very efficient staff. Ease of appointment and affordable compared to some dealer. Good service will continue to.service here
Wonderful service rep, Evan Gardner. He arranged a courtesy vehicle for me while my truck waited for parts for my air conditioning, thankfully under warranty.
Made an appointment for my first servicing. They were able to get it in sooner which was great. Communication was fantastic. Staff was super friendly.
First visit at this dealership for service. I'm pleasantly surprised about the attention to detail and the hospitality to the customer. My service rep., Michael was very helpful and showed me how to use GM points to pay for the service! Thank you.
As always the staff was super courteous, very helpful in explaining issues they found with my car. I would definitely do business with Sawyer Chevrolet again!
Best customer service ever.Everyone is awesome and the service department as taken great care of my car.
My husband and I was happy the why we was talking care of Mike was very nice
Took me right in for my tire . Didn’t have an appointment. Great service.Thank you again.
Bree was very helpful and courteous very courteous and kept me informed on the timeline. My car is running great.
Great service. Very friendly. Went in for a state inspection. Add an oil change without a problem.
Thanks Tim love the new truck. Awesome service and great buying experience. Appreciate your partnership.
good, courteous service. Always prompt and on time. All were professional an very helpful. Will have my future service done a Sawyer's also.
Excellent service people are very helpful and very nice. Car runs great after service. Thank you
This was my first service with Sawyer Chevrolet and I was very impressed with the service. It was easy to make the appointment. The service was completed quickly. Mike Capasse is very knowledgeable, super polite and answered any questions that I had. The Receptionist in the showroom also showed me where the waiting room was and help me with a beverage.
Service advisors and technicians were fantastic! Team work was great. Price was competitive. I’m very happy.
Once again everyone we dealt with at Sawyer Chevrolet were outstanding, professional and very helpful. That's why we keep going back.
Kevin was great. He responded even on his day off which was appreciated. Overall good experience.
Bri,Mike & Dave are the best in service. All the guys in sales are top notch. Extremely helpful without being pushy. They work with me on what ever my needs are every time!
Really nice staff. Always a pleasure to deal with. Always can count on them keeping their schedule.
Great follow up and communication, promt scheduling, quick turnaround at repair. Dependable and reliable, Thank You.
Sawyer Chevrolet has always been very accommodating in the care and service of my 2019 Equinox.
Always get the best service here and am informed about everything going on with our cars. The staff are friendly and courteous to us and make us feel like family.